Privacy Policy

1. Data we collect

Data you give us: when booking a hotel: name as in the passport, email, mobile number, guest names and special requests. When you create an account, set a price alert or contact us: your name, email and what you send us.
Search data: destinations, dates and number of travellers you search for, to show results and improve the service.
Technical data: IP address, device and browser type, chosen language and currency. We use the IP address to estimate your city, show prices in your currency and suggest the nearest airport.
Payment data: card details are entered in a secure, encrypted payment gateway run by our partner; they never reach or are stored on Homz servers.

To complete bookings, send them to the hotel, and send confirmation and cancellation emails.
To provide customer support and answer your requests.
To send only the price alerts you asked for; you can stop them anytime.
To show content in your language and currency, and to improve and measure the site.
To prevent fraud and abuse and meet legal requirements.
We do not sell your personal data.

The hotel: guest name, stay details and special requests needed to fulfil the booking.
Booking and payment partner: bookings and payments on Homz are processed by our booking technology partner and its payment gateway, under their privacy policies.
Comparison partners: when you continue to a partner site (flights, cars, experiences), that site receives what you enter there under its own privacy policy. We may pass a referral ID for commission tracking, without your personal data.
Service providers: hosting, email and analytics, only as needed and bound to protect data.
Authorities: when legally required.

Essential cookies run the site (session, language, currency, form security).
Preference storage remembers choices such as dark mode and your recent searches on your device.
Partners may set cookies to track referrals and commissions when you click their offers.
You can delete or block cookies in your browser settings, but some parts of the site may not work properly.

We use encrypted connections (HTTPS), keep keys and passwords outside public site files, and limit data access to those who need it.
We take regular backups and keep them in a protected location.
No transmission or storage method is 100% secure, but we review our measures continuously.

We keep booking data as long as needed to serve you and for accounting and legal requirements.
Price-alert data is deleted when you stop the alert, and account data when you ask us to delete the account, unless the law requires us to keep it.

You can ask to access, correct or delete your data, or object to its use for marketing.
Send your request to support@homz.travel; we may verify your identity first.

Bookings must be made by people aged 18 or over. Children can be added as guests on a booking made by an adult.